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Guarantee and Warranty

12 Month Warranty On Popbattery Products!Do You Have A Guarantee Or Warranty?

Yes - Popbattery chooses products to sell based on their excellent designs and proven hardware reliability. So the quality is guaranteed.

We check all of your orders during the packing stage to make sure that the right accessories are included and that the adapters and other standards are correct for your country.

We have a QA team who tests your ordered products are functioning correctly before they are packed and sent to you. This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.

All our products are covered by a 12 Month Warranty, for return and replacement.

In essence this means that faulty products can be returned to Popbattery,we will make the repairs or instant replacement and ship them back to you.

Can Products Be Returned Back For Refund and Replacement?

We will try our best to make sure the products shipped to our customers are in good quality.

1.Return and full refund
--Products with quality problem in 7 days(from the date products were received)can be returned and refund.
--Customer need to send the products back to us,When we receive the products,We will give an full refund.

2.Replace
--Products with quality problem in 30 days(from the date products were received)can be returned and replaced.
--Customer need to send the products back to us,When we receive the products,We will replace new ones and ship back to customer.
--We will pay shipping fee for the replaced products we ship to the customer.

3.Return and partial refund.
--Because the international shipping fee is very high,so we do not give full refund for returns without quality problems.
--We will reduce the shipping fee from the order total amount,that means a partial refund.

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